Directors Annoucement Covid

ANNOUNCEMENT FROM THE PARKWAY DIRECTORS (COVID-19)

Future Appointments

Parkway Clinic patients.

 

In line with all dental practices , we have received mandatory direction from the Chief Dental Officer for Wales, the British Dental Association, the General Dental Council and the Health Inspectorate for Wales.

 

We have been instructed to :

*Stop all routine dentistry
*Stop Aerosol Generating Procedures (AGP)
*Delay all dental treatments
*Only provide emergency remote consultations & issue prescriptions

This direction is issued in order to protect our Patients, Staff and all the members of the general public.

 

All appointments arranged for April 2020 have now been cancelled .

When it is safe for us to operate normally again, we will be extending our opening hours to make sure that no-one is waiting longer than they have to for their check-ups

If you are currently undergoing treatment with us please be patient…. we have not forgotten you .

Our Current position:

  • Our telephones are manned with a limited number of staff from 9 am to 1pm Monday to Friday.
  • Please be patient : your call is important to us and we are doing our best.
  • On the weekends calls will be taken from 10am to 2pm .
  • Our Online Chat is also open to take your queries .
  • If you have an emergency during the above times, you will be triaged and routed through to one of our dentists who will assist you.

 

I would urge you to request an emergency appointment only if : 

  • You have severe dental pain not responding to over the counter pain killers.
  • You have facial swelling
  • You have suffered a traumatic incident affecting your teeth

 

If you have any further questions, concerns or consider yourself to be a dental emergency

( criteria as above) please contact the Clinic by visiting our website.

Thank you for your continued support and we look forward to seeing you again soon.

Please Stay Safe!

About Parkway

Parkway Clinics operates two purpose-built theatres, each consisting of a dental chair with operating theatre lighting for best visualisation during surgery. We have two full size Anaesthetic machines with full monitoring equipment.

We offer a calm environment to treat dental phobic patients. Our highly trained team of Sedation Dental Nurses will chaperone you through your journey. All our Clinical staff are here to support you, the Surgeon and the Anaesthetist. We are trained in the use of our highly technical equipment and materials.

Our purpose-built theatres and unlike your regular dental surgery. Our theatres are spacious and bright with a fresh modern approach. Our cross-infection control nurses ensure that all Local Health Board and General Dental Council regulations are met.

You will have a full team of Clinical staff looking after you in theatre before being transferred to our purpose build recovery bays. Our Registered General Nurses will ensure that you are fully recovered before your discharge home

Parkway Dental Clinic is conveniently located in Swansea, South Wales. Attracting patients from all over the United Kingdom including; Wales, England and Scotland.

Whether you are looking to register as a private patient for your routine dental care, or seeking a consultation for more complex or cosmetic dental treatments without registering, we have all the expertise you will need at Parkway.

By choosing The Parkway you will benefit from an exceptional purpose-built private hospital staffed by the best Clinicians in the area. Our modern and comfortable environment puts patients of all ages at ease, whether they are here for complex reconstructions or simply a regular check-up or routine treatment.

Our primary focus is on a safe and gentle environment for your dental care. We will guide you through your treatments with a high level of care and attention. You can be assured you will be treated with respect, understanding and compassion at all times – our skills and expertise mean you are in the best possible hands.

  • A comprehensive range of modern dentistry treatments in one convenient location
  • All the facilities of a day-care dental hospital
  • A highly-qualified team of dentists, specialists and consultant oral surgeons
  • Fast-track for private dental services
  • Flexible payment terms
  • More complex treatments without long hospital waiting lists
  • Sedation and General Anaesthesia alternatives suitable for nervous patients

Patient Journey

Before

It is a good idea to visit PWC before your appointment to familiarise yourself with the Clinic. You are welcome to bring a friend or companion with you for support.

During:

Firstly, we will LISTEN to your concerns. We will then LOOK to see how we can help you. We will aim to carryout a full examination which may include taking some radiographs. We understand that dental phobia is something that you are not always in control of, and it is important that you remain in control of your limits. We can then SPEAK to you about the best way forward for you. This may include some help with Sedation or General Anaesthetic, which our Anaesthetist will be able to discuss with you.

After

You will have the opportunity to ask questions before leaving. You may prefer to discuss your options with a family member or friend too. If you decide to go ahead with treatment, an appointment can be made at your convenience. In the meantime you are welcome to contact Parkway Clinic to discuss further queries.

Contact Us

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JOANNE JOHN
Assistant Manager
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ASHLEY DAVIES
Calls Team

This video consultation does not replace a clinical consultation/examination. This session is to introduce you to one of PWC's clinicians who will gladly deliberate your questions. A future appointment in the Clinic will be needed to carry out a full clinical assessment whereby a bespoke treatment plan will be presented to you.*


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